STAFF REMUNERATION AND PERFORMANCE OF PLASTIC MANUFACTURING FIRMS IN IMO AND ABIA STATES, NIGERIA
Keywords:
Staff Remuneration, Performance, Manufacturing Firms, Employee Commission, Customer Acquisition, Customer Patronage, Bonuses and SalaryAbstract
This study investigates the relationship between staff remuneration and performance of plastic manufacturing firms in Imo and Abia States, Nigeria. The design adopted was survey; questionnaire was used as an instrument of data collection. The data collected were presented in tables and analyzed using Mean Statistics and Pearson Product Moment Correlation Coefficient (at 0.05% level of significance) through SPSS version 21.0. The study showed that employee commission significantly leads to customer acquisition; employee commission significantly leads to customer patronage; there is significant relationship between bonuses and customer patronage; there is significant relationship between bonuses and customer acquisition; there is significant relationship between salary and customer acquisition; and there is significant effect of salaries on customer patronage. The study concludes that the achievement of sustainable performance in manufacturing firms depends on employee motivation which could be achieved through employee commission, bonuses, salaries and fringe benefits. The study recommends that manufacturing firms should develop sustainable employee commission plan so as to motivate workers and achieve customer acquisition. Again, business firms should design employee commission and expose the workers on how to benefit from such plan so as to achieve improve sales performance in the business.