BARRIERS TO EFFECTIVE SERVICE DELIVERY IN LOCAL GOVERNMENT ADMINISTRATION

A QUALITATIVE EVIDENCE FROM GEIDAM LOCAL GOVERNMENT COUNCIL, YOBE STATE, NIGERIA

Abstract

The inefficiency in Service delivery of local government administrations in Nigeria constitutes a major concern towards development at the grassroots. This study explored the barriers to effective service delivery in Geidam local government council, Yobe State. The study utilized qualitative methods of enquiry to explore barriers to effective service delivery with 10 purposely selected informants using in-depth interviews and two separate focus groups discussions to collect data for the study. Major findings of the study show that the barriers to effective service delivery in the local government include poor financial capability, incompetent leadership and demotivated workforce. As a way of mitigating this ugly trend and to ensure effective service delivery in the local government, the study recommended for abrogation of the existing state-joint local government account practice, democratization of electioneering process of local government leadership and strict adherence to extant rules contained in the local government scheme of service with a view to motivating the local government workforce for higher productivity.